Skip to content

Angela Caratelli Consultoria

A shared vision.
An exceptional experience.

Hospitality and tourism consulting in Mozambique, bringing together the people, expertise and practical support to help your business move forward.

Explore Our ExpertiseLet’s Talk

Management · Maintenance · Culinary · Marketing & Branding

A connected approach

Every part of your business shapes the guest experience.

From the way a property operates to the way it looks, feels and communicates, every detail contributes to its success.

ACC brings together specialists across management, maintenance, culinary operations, marketing and branding. We work alongside owners and teams to understand what needs attention, identify opportunities and turn a shared vision into practical action.

An open coastal lodge suite looking out to the Indian Ocean

Our story

Different strengths.
One shared direction.

ACC grew from a belief that hospitality works best when people work together.

Chefs plating a fresh seafood dish in a bright coastal kitchen
Team photograph to follow

A strong guest experience depends on many disciplines working in harmony. Management provides direction. Maintenance keeps the property functioning well. Culinary teams bring character to the table. Marketing and branding communicate what makes the experience distinctive.

Led by Angela Caratelli, ACC brings these perspectives together through a collaborative team and a network of specialist consultants.

Our focus is Mozambique’s hospitality and tourism sector. Our approach is personal, practical and shaped around the needs of each business.

We listen, work alongside your team and help put improvements into practice.

Our expertise

The right expertise, where it matters.

  1. Practical support for the people, processes and decisions behind a well-run hospitality business.

    • Operational reviews and improvement plans
    • Guest experience and service standards
    • Team structure and departmental coordination
    • Procedures and daily workflows
    • Management support and mentoring
    • Pre-opening and reopening preparation
    • Action plans and implementation support

  2. Helping properties address maintenance needs and establish a more organised approach to ongoing care.

  3. Supporting kitchens and food experiences that reflect the property’s identity and operational needs.

  4. Helping hospitality businesses develop a clear identity and communicate it consistently.

  5. A coordinated approach for businesses that need support across several areas.

Project scope and specialist involvement are agreed around your business’s needs.

The people behind ACC

Individual expertise.
A collaborative mindset.

  • Angela Caratelli

    Managing Consultant

    Leads the consulting relationship, bringing together the right expertise and helping translate business priorities into a clear, coordinated plan.

  • Damien

    Head of Maintenance

    Focuses on property maintenance, preventative planning and practical improvements that support daily operations.

  • Mekka

    Executive Chef

    Supports culinary direction, menu development, kitchen organisation and the consistency of the dining experience.

  • Mia

    Marketing & Branding

    Shapes brand identity, digital presence and communication, helping each business express what makes it distinctive.

A wider network of expertise

Alongside our core team, we work with specialist consultants across these areas, bringing in additional expertise according to each project’s needs.

How we can work together

Focused support.
Lasting collaboration.

Short Term Consulting

For a specific challenge, project or period of change.

Examples include an operational review, a menu refresh, maintenance planning, a rebrand, team training or preparation for a launch.

Discuss a Project

Long Term Consulting

For businesses seeking ongoing guidance and consistent support.

We can work alongside owners and teams through regular reviews, implementation support and coordinated input across the areas that need attention.

Explore Ongoing Support

Every engagement begins with a conversation and a scope tailored to your priorities.

Our process

Clear direction, from the first conversation.

  1. 01

    Understand

    We listen to your goals, challenges and priorities.

  2. 02

    Assess

    We review the relevant areas and identify where support can make a meaningful difference.

  3. 03

    Plan

    We agree on the scope, specialist involvement, priorities and practical next steps.

  4. 04

    Work Together

    We support implementation, review progress and adapt as the work develops.

Who we support

For the people shaping hospitality in Mozambique.

  • Hotels and beach lodges
  • Boutique retreats and guesthouses
  • Restaurants and hospitality venues
  • Tourism and activity businesses
  • New hospitality ventures
  • Owners planning a refresh, rebrand or relaunch

Contact

Let’s shape what comes next.

Whether you need fresh direction, specialist support or an experienced team alongside you, we would love to hear about your business.

Areas of support · Select all that apply
Type of support